by Sonia Teruel
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31 Jan, 2023
First of all, as any person who is truly committed to regeneration will tell you, the transition to regeneration should not be pursued to gain competitive advantage, or because it’s something that sounds new and attractive and you want to be in the forefront of innovation. It is so much more than that. It is, simply put, putting tourism at the service of life. It is the tourism industry rolling up their sleeves and saying: “right, how can we humbly support the social and environmental systems of the destination to help create the conditions conducive to life? How can we partner up with a whole diversity of stakeholders in the community? How can we rack our brains together to start an evolutive path that will contribute to the flourishing of the ecosystems and the people within them? How about internally in our organisation? Is it already doing its bit to create these conditions so that our team will thrive? But also, what else can we do, so that the market perceives this value and participates in this transition? During the first few years at Totonal Viajes, an awarded inbound ethical tour operator in Mexico, one of our biggest challenges was to communicate “sustainability”. We knew that travelling responsibly was imperative and were committed to it, however, how on earth should we talk about it so that travellers would not take it as someone else nagging at them, telling them how they are travelling is wrong, but as something appealing to them, that they could be part of? The same goes for business clients (B2B) that could not see, at the time, how they could sell this to their customers. With regeneration we have an added layer to that, given that the change which is needed, is not small. It is a whole mindshift for Western societies. We are not talking about compensating the harm we do by planting a few trees. It’s a system change. Asking youself the question: is this really necessary? Many tourism organisations and small entrepreneurs in countries where there is a very special spiritual connection to earth (especially where there are indigenous communities), like many areas in Latin America, don’t think twice. Regeneration makes total sense to them. In fact, many have practised it for centuries. However, still today some businesses are asking themselves the question “is this really necessary?” “Have I not been doing this all this while?” I won’t get into the answers to these questions, as Anna Pollock eloquently explains this in her last article here . But what I have seen happening for a few businesses, is the assumption of having to get economic health before they start the journey towards regeneration. “After covid, we need to focus on making profit first”. When that happens, it is clear that regeneration is seen as something extra, something that would be nice to do but not essential . Something that might get in the way of making a profit. The same happened with sustainability for many years. But, profit, or better said, abundance, does not need to compete with the path to regeneration. In fact, they go hand in hand. So, I would like to list 5 amazing benefits that will come as a “by-product” of this transition to regeneration and will leave you asking yourself the question: when do I start? So here are 5 top reasons why your tourism business should transition to regeneration: 1. Internal Culture Let’s not fool ourselves, regenerative thinking requires a big change. Although it can feel daunting, you just need to take the first step. And then the second. Your staff will be involved in the process, so the following steps will become easier, because collective intelligence and collective action can create solutions that would have never been created spending thousands on an external expert. There is nothing better than the sense of belonging and feeling that you are a very important part of a bigger purpose. As your employees will be encouraged to make decisions and think on their feet, you will have built an organisational culture based on strong values and healthy relationships. You would have all agreed on a purpose that is your North Star, so your staff will be happy, motivated, and empowered. Therefore, the result is staff retention, delighted customers and a happier you , as you will take quite a lot of the pressure off yourself, as the workload and decision making will be shared! 2. Narrowing bridges with your local partners One of the challenges of any tourism business, but especially tour operators, is the relationships with local partners (been there, done that!). It usually happens because we are far too busy to take care of it and we tend to forget that they have their own challenges, their own priorities, and of course, their own pace and way of understanding things. So approaching your local partners (let’s discard the word “suppliers”) in a humble way, being open to listen and learn, creating a shared purpose and a common vision with them, not to be obvious, but will have narrowing the bridges, and having better communication and relationship with them as an outcome. This, together with the experience co-created for your travellers, will result in clients feeling connected and happy . Therefore, any issues arising along the journey can be resolved cooperatively and the local community and your business will benefit as a result. 3. Profound and transcendental experiencies And how about the experiences? When they are co-created with the local community, they honour their way of life, their culture and their wishes, and are designed so that a diversity of actors are included and they all serve life. But also, they should be transcendental for the travellers. So you would be offering innovative and transformative experiences that will forever be remembered by your clients (creating loyalty) and make your staff proud to work for you . Why innovative? Because they are designed from the place, each place being unique and diverse, avoiding standardisation and serving a bigger purpose, and they are designed so that travellers are touched to the core, reconciling with themselves, others and nature. 4. Nature will thrive! This is actually the benefit that really matters. Because if nature thrives, we thrive. But not only that, regeneration aims to unite the long lost relationship between humans and nature. So, when we put life at the centre of everything we do, nature will thrive . Slowly but surely, and thanks to the bonds created, local networks will design regenerative businesses (or adapt their businesses to be regenerative) to benefit nature. The social and ecological systems will benefit nature. As nature and soils will be healthy, abundant, and diverse , we will have clean water and nutritious food will be produced, so the destination and its inhabitants will be flourishing and resilient as a consequence. And if nature thrives and the community thrives, guess what? Our businesses will be part of that health and abundance, because we are all part of an interconnected system. 5. Beneficial for all And this takes me to my experience in the regenerative farm and what my friends at Wave Hill Farm in Devon say about how “farms can grow and produce great nutritious food while building soil and removing carbon from the atmosphere. It means changing our farming practices away from extractive methods, but humans can be part of Nature; we don't have to remove ourselves and live from factory food instead, far from it!” (check their website here ) It’s the same for regenerative tourism. It doesn’t have to be extractive, it can even be beneficial. Forget about net zero; strive for net positive! The combination of a beautiful destination with a flourishing ecosystem and great biodiversity whose c ommunity is happy to receive visitors; local supplier s that become partners ; transformational and innovative experiences; excellent customer service provided by happy staff and happy local partners ; shared responsibility; and new, exciting co-created projects will make your business, your local community and your destination blossom. What is not to like? However, this result will take time. It's not a linear process; it is an evolutive path that has curves. We are talking about human relations, after all! A mindshift from old models, and bravery to step out of the box and stop our dependence on prescribed solutions. But it's so, so worth it. The RegenLab for Travel was born out of a dream of mine: the dream to transform the tourism industry and make tourism not just a force for good, but an amazing channel to create conscience and contribute to the necessary transformation needed to revitalise and regenerate a place, its ecosystems and people. Creating a community of changemakers and helping tourism businesses to lead the way to connect with their communities and generate the conditions conducive to life at their destinations is part of what we do, through courses, talks and facilitation. Contact us if you would like to start the journey!