Back in 2016, when I first entered the exciting world of regeneration, one of the questions I asked myself was: “I understand there is a need to go further; I know regeneration is the right path, but “where does an operator begin to apply this new paradigm?”
That year, at Totonal Viajes, we were preparing to obtain a sustainable tourism certification. Marisol (Marisol Herrera, CEO and Founder of Totonal Viajes) and I had shared that dream ever since we met. It was clear that we both wanted to be consistent and apply what we were saying, to not just talk about sustainability, but to actually implement it. Walk the talk, so to speak. We wanted to show that a travel operator can be successful whilst performing responsible tourism. We wanted to demonstrate that a tour operator or any tourism business can be viable without giving up on conscious tourism. We wanted to do things right, whatever that meant. Honouring the communities we worked with and believing in a future where inequities and injustices would end was of utmost importance. A future where Mexico would be known for its cultural and environmental richness, not for its all-inclusive luxury resorts.
In spite of our aims, we encountered several obstacles along the way. Getting certified is useful, as it provides a clear structure and allows you to place a "check" on each of the practices that promise a more sustainable future for everyone. However, we were often puzzled by some of the requirements, many of which were impossible for many rural and indigenous communities in the country to meet (ultimately excluding them from the process). We scratched our heads and wondered: "How can the criteria established for a large hotel be met by a small operator?”. Over time, we did not see the change we had initially hoped for and the same conflicts, frustrations and beliefs remained at the local level. So, what was it that we were not seeing?
Everything clicked when I attended a master's program at UCI (a Spanish acronym for the University for International Cooperation in Costa Rica) and heard the rector, Eduard Müller, talk about regenerative development. After observing the huge potential Regeneration has to help generate thriving communities, I ran to Marisol like a little girl saying: "Remember the frustrations we've felt all this time? The feeling that something was slipping away from us? This is going to make a lot of sense to you." And so began the road of no return.
Yet, little information was available at that time. I began digging deeper and deeper in an attempt to understand how we could possibly implement it. There were no practices, no frameworks, no guidelines… and so I was faced with the challenging task of writing a thesis. After all, I had always been very good at researching, structuring, systematising information and making sense of it. I could do the same here, couldn't I? But little did I know, this was the beginning of a great journey of breakthroughs and self-discovery. A journey of questioning, of stepping outside the box, of unlearning, of becoming aware of my own ignorance (the realisation of the "what I know” and “what I know that I don’t know'' feel really small in comparison to “the things I don't even know that I don't know”!). A journey of thinking systemically, of rethinking entirely and of starting to be truly coherent with my principles. As Carlos Briceño, my thesis supervisor, colleague and friend said to me, and as I have later listened and reiterated many times, "it's not about changing the world, it's about changing the way you see the world”.
From this point, the team members of Totonal, began the exciting journey towards regeneration. Where does one start? What things need to be considered? How does one know they are on the "right" path?
So, without further ado, I want to share 6 fundamental elements that I personally consider important if you are a tour operator (or supply any kind of tourism service) and want to transition towards regeneration:
Regenerative development is a paradigm shift, a different perspective. We must get away from the idea that regeneration is an enhanced sustainability, that it is a buzzword we need to use in our communication strategies, or that it is just about a few new practices included within the sustainability paradigm. It is not merely a single add-on where the traveller must leave the place better than he/she found it.
For this, we will need to go deeper into it and go beyond the first few articles we read about regenerative tourism.
Far from getting attached to labels, it will be important to focus on the principles of regeneration: to apply a systemic view, to understand that we all are nature, to focus on creating systems that generate life, to always design from the individual place, to transcend away from competition and towards collaborative work, where everything aligns with a common purpose. If this is not something we were already practicing, our worldview is certainly going to change.
These things are not new. We can find many of these principles in ancestral knowledge, and there are people and organisations that have been pioneers in shaping this paradigm. For example, the Regenesis Group, Anna Pollock, Camina Sostenible, Daniel Christian Wahl and Michelle Holliday, among others.
After two years in a pandemic, it has become evident that we need resilience. Businesses have the power to generate it, not only for themselves but for the destinations where they operate.
Yet before taking any action on any external factor or on our products, we must first look inward. Resilience starts within each of us, and continues within our organisation, then, within our community and consequently on our territory. It is important to be congruent, so we will not truly understand regeneration until we make that important internal and personal mind shift.
As I briefly mentioned, regeneration helps us to understand that we all are nature, and businesses are no exception. That's why we must realise that our project, business or organisation is a living system, a living organisation. And what does this mean? In a few words, living organisations are the understanding of human organisations as living and interconnected systems and not as individual machines. Living beings are autonomous and full of complexities, and now more than ever, we need to have a sense of collective identity and shared purpose, something that many companies still lack at the present times.
Through the analysis of companies and their relationship with nature based on studies (one approach I’ll recommend is the work of the Austrian philosopher Rudolf Steiner, later taken to organisations by Bernard Lievegoed, with four dimensions that compare organisations with living systems, and come to life through his analysis and realisation of all the similarities we have). As Lievegoed states, an organisation is a beautiful combination between intuitive and natural processes, with the spiritual part of the human being.
If we take into account that nature functions perfectly, with a megadiverse community with systems that feed back into each other, why not learn from the great teacher? In nature, symbiotic relationships, collaboration and the sharing of information and nutrients prevail (think about ants, trees, fungi...). If we align ourselves to the principles of any living system: choosing agility, resilience and self-organisation, and generate reciprocity and diversity of relationships, we can achieve wonderful results. That is why nowadays, many companies are already applying them.
Having a common vision and a shared purpose is an essential basis for creating projects that generate life.
Regeneration has a particularity that was missing in old paradigms: the fact that projects must be designed from the place. It is useless to bring an idea that has worked in other places and try to apply it without first taking the time to understand the place, its history, its particularities, the systems that give life to the place, and the worldview of its people. Uniqueness is a key factor.
We first need to ask ourselves: do we know the story and the patterns of the place? Will this project honour them? Does this project align with the place and its processes ? Does it meet the needs and vision of the place? Have I taken the time to talk to the local people (or the rest of the community, if I am local)? Have we listened to their desires, aligned the different visions and co-created this idea in order for them to be part of it instead of them becoming witnesses to the changes in their bioregion? What partnerships are needed?
Taking the time to ask these questions will be essential for the project, the place and the community to flourish together. Ultimately, our tourism project must be a channel to achieve this.
Operators have a strong bond that unites all types of stakeholders. They must integrate a large value chain, which plays its role in the building of a large network that must hold a shared vision of what they all want to happen in the destination. This vision should prioritise life and therefore change the old paradigm that puts the economy at the centre, instead placing economy at the service of life, while setting nature at the centre.
Before thinking about market trends, or about how to fulfil customer desires, we must create a solid foundation among the group of people and systems that make the beautiful connection between traveller and destination possible.
As a way to achieve a healthy development that generates abundance for all, every stakeholder needs to be part of local planning (regardless of whether they directly offer services to tourists or not) and generate local networks with a common vision.
As operators, we must not only take care of each of the services involved in the experiences created, but we can also help inspire other actors to develop regenerative activities; systems that create life: permaculture projects, regenerative agriculture/livestock, art and any type of activity that generates flourishing communities.
A potentially regenerative experience goes further than a nature tour. It goes beyond offsetting our carbon footprint or leaving the place better than we found it.
It provides, after having established a solid foundation to build a common future, an experience that allows us as locals, to enjoy the beautiful potential of tourism. It allows for a connection and beautiful encounter between cultures, an intricate exchange and pride in showing our home.
The experience will not alter the way of life but will honour the purpose of the place. It will become an experience that will generate spaces of connection, in which the visitor will have the opportunity to connect with him/herself, with us and with nature. We will invite him/her to feel the place, to resonate with it and to love it as much as we do.
Co-creating an experience that honours the place will always be a unique and innovative experience.
In addition, when there is a co-created purpose in the destination and nature is placed at the centre, we will have the ability to show our place with pride. We will be able to show our travellers that nature is a living being with whom we co-evolve and that shapes and cares for us, just as we shape and care for it on a reciprocal basis. This mindshift, understanding the reciprocity as indigenous communities always have, is fundamental for the experience to be, not just transformative, but transcendental.
Openness, communication, honesty, and above all, the questions, as Daniel Wahl states in his book "Regenerative Cultures", are essential in this paradigm shift.
Regeneration is not a static state, or a set of goals to reach in order to declare to the world that our project is "regenerative". It is a culture, a way of life, a constant dynamic evolution that prioritises and generates life.
If we want other people to join us on this journey, in addition to raising awareness, we must invite them to co-create the future we want. We must lead by example and always be open to learning and giving, so we will leave behind the EGO, passing through the ECO and reaching the SEVA, where we will be at the service of life, giving more than we take, and generating a regenerative culture.
Hence, we have a great opportunity to dream, to ask ourselves more and more questions, to keep learning from others and not assuming we know it all. To stop fearing scarcity and move towards abundance, to get increasingly closer to nature and not fight against it. We must take steps to leave competition behind and instead collaborate in order to help ourselves, other organisations, communities and destinations to flourish.
If you are interested in training on regenerative tourism, don't miss our course Seeds of Regeneration - Essential concepts for a successful regeneration of your project and destination (in Spanish at the moment, soon in English!)
Sonia Teruel